Cancellations are free of charge up to 6 weeks before your intended arrival day. Then the following cancellation terms apply:
In case of a lockdown or border closure you can cancel free of charge, also on short notice.
Cancellations must be made in writing. These cancellation terms replace the right to withdraw according to the consumer law guidelines of the European Union.
Rebooking is generally free of charge. If the deposit must refunded in case of a cancellation, we charge a processing fee of EUR 30.-
Click here for our price information & GTC.In addition the General Terms and Conditions of the hotel industry apply.
And if something get’s in the way? Whether you cannot start your holiday, need to return earlier or get injured on the piste (helicopter rescue and accident benefits) – Make sure you’re covered and book a travel cancellation and holiday insurance.
Despite the pandemic status, the Europäische Reiseversicherung has insurance coverage in the event of COVID-19! Details on this courtesy can be found here.
We do our best to keep you healthy with us! In the entrance area, you will find disinfectant dispensers and the apartments are thoroughly cleaned and disinfected after each departure. We also ask you to keep the necessary safety distance and to wear a face mask when checking in / out.
Find out about safety on the mountain and the current travel regulations from your country of origin to Tyrol.